Shipping and Returns

United States Shipping

All orders are shipped for a standard rate of $5.95. Order one item or one hundred and your shipping cost will always be $5.95.

While we make every effort possible to ship out all orders within one day of their being placed, due to things like order volume, inventory levels or unforeseen circumstances, we can not guarantee one day turn around on all orders. In those extreme cases, please allow 3 to 5 business days for those orders to be shipped out. All items are shipped from our location in Lake Charles, Louisiana unless otherwise noted.

 

International Shipping

Currently, the only country outside of the United States that we ship to is Canada. The flat rate for all orders shipped to Canada is $24.95.

We are working on making our products available to our customers in other countries in the very near future.

 

Out of Stock Items

We try to keep all items listed in stock. However, situations may arise that require us to place a product on back order. If you order an item that is out of stock, you will be notified by e-mail.

 

Return and Exchange Policy

If you are not satisfied with any of our products, you can return any un-used item(s) within 30 days of purchase for a full refund. You will be responsible for shipping charges on any exchanges unless of course the item was damaged in shipping or we shipped you the incorrect part.

Please email us at support@endmillsandmore.com or call us at (337) 602-9075 with the following information:

  1. Invoice/Order number of the item(s) to be returned.
  2. Your contact details, matching those of your order.
  3. Reasons for the return.
  4. If you are requesting a refund, exchange or replacement.
Once we have that information, we will supply you with a return authorization number and the shipping address for mailing us the return.